Privacy Policy

At ck107, your privacy is a top priority. This Privacy Policy outlines how we collect, process, store, and protect the personal information you share with us when you access or use the ck107 platform — including our website, mobile experience, and all associated services available to players across Bangladesh.

By accessing or registering on ck107, you acknowledge that you have read, understood, and agree to the terms described in this Privacy Policy. If you do not agree with any part of this policy, we recommend that you discontinue use of our services. This policy applies to all users who are 21 years of age or older and are permitted to use our platform in their jurisdiction.

1. Information We Collect

To provide you with a seamless and secure betting and gaming experience, ck107 collects certain categories of personal and technical information. This collection is limited to what is strictly necessary for the purposes described in this policy. The categories of information we collect include:

• Identity information: full name, date of birth, nationality, and government-issued ID details for account verification purposes.
• Contact information: email address, phone number, and residential address — used for account management and communications.
• Financial information: payment method details (bKash, Nagad, Rocket, Upay, Visa, Mastercard), deposit and withdrawal transaction records.
• Device and technical data: IP address, browser type and version, operating system, device identifiers, and session duration.
• Gameplay and behavioral data: game history, betting patterns, wagering amounts, bonus usage, and platform interaction logs.

We also collect information you voluntarily provide when you contact our support team, respond to surveys, or participate in promotional campaigns. All collection methods are transparent and lawful.

2. How We Use Your Information

The personal information collected by ck107 is used exclusively for the following legitimate purposes. We do not use your data for purposes beyond what is described here without your prior consent:

• Account creation, verification, and ongoing management — including KYC compliance requirements.
• Processing deposits, withdrawals, and all financial transactions securely across supported payment channels.
• Delivering customer support, responding to queries, resolving disputes, and improving service quality.
• Sending account notifications, transaction confirmations, security alerts, and relevant promotional offers where you have opted in.
• Fraud prevention, anti-money-laundering (AML) checks, and protecting the integrity of our platform against abuse.
• Analyzing platform usage data to improve game offerings, user experience, and performance across Bangladesh.

3. Payment and Transaction Data

ck107 supports a range of local and international payment methods including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. When you make a deposit or withdrawal, we collect and securely store your transaction reference details and the payment method identifiers necessary to process the transaction. We do not store full card numbers or mobile banking PINs on our servers.

All financial transactions are logged for regulatory compliance and responsible gaming monitoring purposes. Transaction records may be retained for up to seven years in accordance with applicable financial regulations. If you notice any suspicious activity on your ck107 account, contact our support team at [email protected] immediately.

4. Sharing of Your Information

ck107 does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited and specific circumstances:

• Service providers: trusted payment processors, identity verification partners, and IT infrastructure providers who operate under strict confidentiality agreements and handle data solely on our behalf.
• Legal and regulatory authorities: where required by applicable law, court order, or government directive — including anti-fraud and AML compliance obligations.
• Business transfers: in the event of a merger, acquisition, or asset sale, your data may be transferred as part of that business transaction under appropriate protections.

In all cases, any party receiving your data is required to handle it in accordance with applicable data protection standards and the terms of this Privacy Policy. We retain accountability for all third-party data sharing arrangements.

5. Cookies and Tracking Technologies

ck107 uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, maintain your login session, and help us understand how users interact with our platform. Cookies are small text files stored on your device by your browser. We use the following categories of cookies: essential cookies (required for the platform to function), performance cookies (anonymous analytics that help us improve the service), and functional cookies (that remember your settings such as language preference).

You may configure your browser to refuse or delete cookies at any time. Please note that disabling essential cookies may affect the functionality of certain features on the ck107 platform. We do not use cookies to identify you personally beyond what is necessary for operating your account session.

6. Data Retention

We retain your personal data only for as long as it is necessary to fulfil the purposes set out in this Privacy Policy, or for as long as required by applicable laws and regulations. Account information is generally kept for the duration of your active account relationship with ck107, plus an additional period thereafter as required for legal, regulatory, or dispute-resolution purposes.

When your data is no longer required, we take reasonable steps to securely delete or anonymize it so that it can no longer be associated with your identity. If you close your account, your data will be retained for a minimum period as required for compliance and anti-fraud verification, after which it will be permanently removed from our active systems.

7. Your Data Rights

As a registered user of ck107, you have the following rights with respect to your personal data. These rights can be exercised by contacting our support team directly at [email protected]:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if any of your personal data is inaccurate or incomplete, you may ask us to correct it without undue delay.
• Right to erasure: in certain circumstances, you may request that we delete your personal data from our records.
• Right to restrict processing: you may ask us to limit how we use your data while a dispute or review is pending.
• Right to withdraw consent: where our data processing is based on your consent, you may withdraw that consent at any time without affecting prior processing.

We will respond to all legitimate data rights requests within a reasonable timeframe. We may need to verify your identity before processing any request to protect your account from unauthorized access.

8. Data Security

ck107 takes the security of your personal data seriously. We implement industry-standard technical and organizational measures to protect your data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include 256-bit SSL encryption for all data in transit, secure data storage protocols, access controls that limit who within our organization can view personal data, and regular security audits of our systems.

While no system can guarantee absolute security, we are committed to maintaining a robust security posture and continuously improving our defenses. In the unlikely event of a data breach that affects your rights, we will notify you promptly and take all necessary remediation steps in accordance with applicable regulations.

9. Third-Party Links

The ck107 platform may from time to time reference or link to third-party services such as payment gateway interfaces. ck107 is not responsible for the privacy practices or content of these external services. We encourage you to review the privacy policy of any third-party service before providing them with your personal information. Your interaction with any third-party service is entirely at your own discretion and risk.

10. Age Restriction — 21+ Only

ck107 is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has provided personal information to ck107, please contact us immediately at [email protected]. We will take immediate steps to delete any such information from our records and terminate the associated account.

11. Changes to This Privacy Policy

ck107 reserves the right to update or revise this Privacy Policy at any time in response to changes in applicable laws, platform features, or our data handling practices. When material changes are made, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the ck107 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We recommend that you periodically review this page to stay informed about how we protect your information. If you object to any revision, you should cease using our services and contact support to close your account.

12. Contact and Privacy Queries

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ck107 handles your personal data, we encourage you to reach out to our support team. We take all privacy queries seriously and aim to respond within a reasonable timeframe.

You can contact our team by email at [email protected]. Please include your registered username and a clear description of your privacy-related request so we can assist you as efficiently as possible. Our team is available around the clock to assist players across Bangladesh.